FAQs
FOR CONSUMERS and DISTRUBUTORS
WHY a Jimmy Smart E-BIKE?
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Comfort, convenience, style, and effortless ease commuting to work, school, going shopping, and enjoying a ride around town
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Parking – no issue, save time and money
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Good health and well-being
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Play more, save time, rest, and sleep more – Jimmy Smart E-Bikes get you to where you need to go faster and effortlessly without breaking a sweat. Power up hills and arrive at your destination looking fresh, stylish, modern, and relaxed!
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Our Jimmy Smart E-Bikes make urban city living more fun and easy! Our bikes are smart! They’re easy! At the simple tap of a finger know your trip distance and remaining distance, your speed, your battery level, and boost (or reduce) your power as needed.
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Green energy – helps build a cleaner, healthier environment and sustainable future
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Simply put, Jimmy Smart E-Bike strives and stands for:
E – Excellence and elegance
B – Best for commuting, conquering hills, and cycling freedom!
I – Innovative and ingenious state of the art – the future is here
K – Kindhearted for the environment and Key to city travel and a better urban
experience
E – Environmentally conscious
ANSWERS TO QUESTIONS WE’RE COMMONLY ASKED
WHAT MAKES Jimmy Smart E-BIKE MORE ENVIORNMENTALLY FRIENDLY?
Besides the obvious of being a bicycle, Jimmy Smart E-Bikes are made from 50% recycled materials; our Smart E Bikes are 99% recyclable.
HOW FAR CAN I RIDE?
On a fully charged battery, ride effortlessly in comfort, style and pleasure 85 kilometers (52.8 miles), flat riding. Distance will vary depending on factors such as hill size (for example, steeper, higher hills require more battery usage than riding on flat terrain), the weight you carry on your bike, gear shifting, weather, etc.
Jimmy Smart E-Bikes are designed and perfect for your daily commute to work or school, riding around town, shopping, conquering hills, and for every urban city ride! Enjoy a longer coffee break!
HOW LONG WILL IT TAKE TO CHARGE MY JIMMY SMART E-BIKE?
Using state-of-the-art technology and a USB connection, Jimmy Smart E-Bikes fully charge in only 2-3 hours.
HOW EASY AND CONVENIENT IS IT TO CHARGE A JIMMY SMART E-BIKE?
If you can charge your cell phone, you can charge your Jimmy Smart E-Bike. It’s that simple!
CAN I CARRY A JIMMY SMART E-BIKE UP THE STAIRS IN MY BUILDING?
Jimmy Smart E-Bikes weigh only 16 kilos (35.27 pounds).
HOW FAST CAN I GET TO AND FROM WORK and IMPORTANT APPOINTMENTS?
While we focus on safety, taking it easy, and enjoying the environment and surroundings, Jimmy Smart E-Bikes comfortably cruise at a maximum speed of 25 km/h (15 mph)(EU version) or 20 mph (32 km/h)(US version).
HOW MANY LEVELS OF POWER / PEDAL ASSIST MODES?
Five (5) levels giving you a comfortable cruise on the flats and power as needed to get you up hills.
WHAT IS THE MAXIMUM WEIGHT THAT A JIMMY SMART E-BIKE CAN CARRY?
150 kgs (330.69 pounds)
WHAT IS THE FRAME SIZE?
21” (55.34 cm)
IS THERE A RECOMMENDED RIDER HEIGHT?
168 – 210 cm tall (66.14 in – 82.68 in)
We’re here for you, so feel free to contact us with any other questions.
FOR DISTRIBUTORS
WHAT’S THE MINIMUM ORDER AMOUNT?
One container (40ft (12.2m)) (180 bicycles)
HOW ARE JIMMY SMART E-BIKES DELIVERED?
Our bikes are shipped 85% assembled. It’s simple to assemble the remaining front wheel, handlebar, saddle, front-wheel disc brake, and other standard basics).
WHICH COUNTRIES DO YOU SHIP TO?
We ship world-wide.
DO YOU ACCEPT RETURNS?
Of course! We guarantee our Jimmy Smart E Bike electronic components for 2 years, under normal use.